Question 1

How long does delivery take?

Accepted Answer

Orders to Colombo and suburbs are delivered within 24 hours. Other districts: 2–4 business days via island-wide courier.

Question 2

Are your products authentic?

Accepted Answer

Yes — every product is sourced directly from authorised distributors and ships with full manufacturer warranty.

Question 3

What is your return policy?

Accepted Answer

We offer 7-day easy returns for unused items in original packaging. See our Return Policy for full details.

Question 4

Do you offer Cash on Delivery?

Accepted Answer

Yes. COD is available island-wide. Choose Cash on Delivery at checkout.

Question 5

How do I track my order?

Accepted Answer

You'll receive a tracking link via SMS and email once your order is dispatched.

Question 6

Do you ship internationally?

Accepted Answer

Currently we only ship within Sri Lanka.

Frequently asked questions