This page is maintained by the MobileXLK team to answer the common questions Sri Lankan shoppers ask before placing their first order — warranty, returns, delivery, payment and how to reach us.
Who we are
MobileXLK is a Sri Lankan online store for mobile accessories and consumer electronics. We started with a simple goal — make it easy to buy authentic phones, chargers, earbuds, power banks and smart watches anywhere in Sri Lanka, with fair pricing and real local support.
Today we serve 50,000+ customers across all 25 districts, dispatch most orders the same day from our Colombo warehouse, and back every purchase with a 1-year warranty and a friendly support team that speaks Sinhala, Tamil and English.
Why MobileXLK
Coverage
Peace of mind
Read the full returns & refunds page.
Shipping
Full details on the delivery information page.
Payment
Cash on Delivery means you pay the courier in cash when your order is handed over — no online payment required, no card details shared.
Real customers
"Genuine product, fast delivery and COD made it so easy. Will buy again!"
Kavindu P. · Colombo
"Best price for my smart watch by far. Came in 2 days and works perfectly."
Tharushi R. · Kandy
"Their WhatsApp support is so quick. Helped me pick the right charger."
Mohamed A. · Galle
"Order arrived sealed and original. Warranty card included. Very happy."
Nimali F. · Negombo
"Even up north delivery was only 3 days. Great experience."
Ruwan S. · Jaffna
"Replaced a faulty earbud within a week — no fuss. Real after-sales support."
Dilini K. · Matara
Fastest channel
WhatsApp is the fastest way to reach us. Our team replies within minutes during business hours (9 AM – 8 PM, daily) in Sinhala, Tamil and English.
Use WhatsApp to:
Reach us
Prefer a form? Use the contact page.